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Frequently Asked Questions (FAQ)

 
   
 
  1. My current system isn't cooling my home.  Does that mean I need a bigger system?

  2. What manufacturer makes the best equipment?

  3. What about heat pumps?  I've heard bad things about them.

  4. Do I need to get three bids?

  5. What makes up the perfect home environment?

  6. Why should I choose Comfort Experts
     

 

Answers:

Bigger System

Do you need a bigger system to cool your home?  Not necessarily.  Failure to cool properly could be caused by many different factors, including poor installation, duct leaks, improper coolant levels, and dirty coils.  It's not uncommon to actually replace a poorly functioning unit with a smaller one that's functioning properly.

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Best Equipment

Who sells the best equipment?  Every manufacturer has its strengths and weaknesses.  That's one of the reasons we service and sell all brands.  That way we can help you find the system that's best for you.  Most manufacturers make equipment that ranges from low end to high end, and that means it also ranges from low cost to high cost. 

Remember, the manufacturer is not responsible for making you happy.  We Are!

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Heat Pumps

Heat pumps can save you up to 60% or more in electrical costs - if they are properly designed, installed and maintained.  Customer complaints about heat pumps are almost always due to improper installation and maintenance. 

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Three Bids

We often think we'll be getting the best deal if we get several bids, but that only works if you're getting bids on exactly the same thing.  This seldom happens when you're dealing with heating and air conditioning systems.  The reality of the matter is not the number of the bids, but the quality of what you're being offered in exchange for your hard-earned money. 

Never buy until you're happy with the quality of what you're receiving!

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Perfect Environment

A number of factors work together to make your home comfortable.  Believe it or not, the air temperature accounts for only 25% of your comfort level.  Humidity levels affect you as well.  High humidity encourages mold growth.  Low humidity affects the respiratory system.  Think about how the air flow in a room affects you.  Do you feel drafts?  Is a room stuffy?  Is the air conditioning noisy?  What about the quality of the air that's being circulated in your home?   Is it clean?  We breathe in thousands of gallons of air a day.  It's important for that air to be free of dust, pollen and mold.  Otherwise, we're not happy.

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Comfort Experts

It would be very easy to simply say you should choose us because we're the best.  Consider this, however.  We've been in business in North Texas since 1962.  Elsewhere in this website, you can read about our guarantees we'll put in writing and stand behind.  You can read some of the endorsements we've had from previous customers.  Beyond that, we'll guarantee you the technicians who come to your home are consummate professionals at what they do.  They constantly study to upgrade their skills, and they are career-minded in their focus.  Your comfort is always our goal, and that includes employees who will make you comfortable enough to even leave the key to your home in their possession.  They do not smoke, drink or swear, and they do not have criminal backgrounds.  It's hard to find people like that.  Trust is a valuable commodity, and we search for people you can trust.

Beyond all that, we ARE the best.

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